| Job Requirements |
Quality Assurance Manager - Performance Testing
King Of Prussia, PA
Up to $100K
MUST have a minimum of 2 years experience conducting formal performance testing responsibilities. Minimum 2 years prior people management experience, proven ability to lead and motivate people, set targets and monitor achievements of a team. Strong QA methodology, process, and technical leadership. Thorough knowledge and experience with HP LoadRunner/ Performance Center and VMware ESX or equivalent virtual environment tools. Experience with HP (Mercury) testing tools, including HP Quality Center as well as Microsoft Office, Microsoft Project.
Responsibilities:
-Manage QA performance and environment team activities, team resources, oversee testing processes, and plan/execute manual and automated performance testing.
-Work closely with other members of the software QA, Development, Product and Project Management teams to ensure that projects and testing are executed with a high level of technical excellence; with demonstrable functional and technical quality; and within allotted timeframe.
-Define and manage performance test strategies and QA test environments to meet quality standards defined by internal quality standards. Develop and maintain performance baselines for internal and customer-facing application performance.
-Collaboration with Software organizations (Support, Development and Product Management) to achieve software performance, quality and customer satisfaction.
-Responsible for the overall state of each assigned project, allocating QA resources to the projects appropriately, supporting the test planning process with estimates of effort and ensuring that the QA leadership is kept informed about all project activities.
-Manage a diverse team of Quality Assurance specialists
-Support the ongoing professional development plans of the QA team members
-Support resource allocation and estimation efforts for the team. Assign duties and tasks for day to day activities.
-Ensure all performance test and environment strategies are implemented and executed for each required build/release/project to ensure complete performance testing coverage and to meet defined quality standards.
-Ensure accuracy and completeness of documentation and follow through for all issues identified to ensure prompt resolution.
-Understand project requirements and translate into test planning and test execution. Review all performance test results from a business and technical perspective to ensure integrity and traceability back to requirements.
-Ensure after hours availability as required for production installation/validation or customer support needs
-Manage the overall QA test environment for each supported product
-Work with the QA test managers to ensure the continued operation and delivery of the centralized QA test environments.
-Manage the inventory, configuration and infrastructure for delivery of test environments to the QA teams for software releases/projects
-Understand the roadmaps of all software and hardware used
-Manage the technology used in support of the QA Lab operating environment to ensure reliability, adherence to internal service level agreements.
-Provide ongoing support for issues reported by external customers. Work with Support, Development and Product Management for the necessary investigation and reproduction of customer reported issues.
-Ensure all customer facing issues are properly tracked in the appropriate customer support tracking tool.
-Provide high quality support and services to ensure a high level of customer satisfaction and retention by working directly with the customers for testing purposes.
-Escalate unresolved issues to provide to appropriate level of support for each customer.
-Provide continuous improvement by evaluating customer reported issues for root cause and future prevention
-Research and explore processes, procedures technologies, hardware, software and tools to meet or exceed quality assurance methodologies and maintain a state of the art QA process and technology infrastructure. Provide system design recommendation changes that will enhance the current systems and support the overall goals of the company and department.
-Research and explore upcoming new technologies, and make proactive suggestions for enhancements
-Manage Vendor relationships required to deliver all services.
Qualifications:
-9+ years of experience in Quality Assurance role
-Minimum of 2 years conducting formal performance testing responsibilities
-Minimum 2 years prior people management experience, proven ability to lead and motivate people, set targets and monitor achievements of a team.
-Thorough knowledge and experience with HP LoadRunner/Performance Center and VMware ESX or equivalent virtual environment tools
-Experience with HP (Mercury) testing tools, including HP Quality Center as well as Microsoft Office, Microsoft Project.
-Experience with performance monitoring as well as resource usage monitoring for physical/virtual servers, application servers, or databases.
-Experience with managing VMware ESX or other virtual environments for testing
-Experience with planning and managing testing for performance diagnostic, capacity planning, performance architecture design, performance tuning and performance monitoring
-Degree in computer science or other related technical degree preferred, or equivalent work related experience with a minimum of H.S Diploma or GED required.
-Excellent communication and facilitation skills.
-Experience working with international and geographically dispersed teams spanning the globe.
-Demonstrated knowledge of the development life cycle and industry standard QA practices
-Strong QA methodology, process, and technical leadership
-Project Management experience a plus
-Experience with HP Service Test is a plus
-Ability to review and understand volumes of data, analyze performance results, and diagnose performance problems.
-Ability to clearly characterize system performance to stakeholders.
-Experience with performance test planning, setup, and execution
-Experience with performance test scripting and test data management
-Capacity estimating, modeling, or planning
Working Conditions:
Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.
Technology jobs in Philadelphia, Jobs, Philadelphia, Quality Assurance, Manager, QA, Performance Testing, Software Testing, LoadRunner, VMware, Project Management, Automated Testing, Manual Testing
|
